Quicko

Q&A app with maps and gamification

📅 Timeline

Q1 2022 – Q2 2022

✏️ Role

Student at the Academy of Fine Arts in Kraków

💡 Goal

Design a product that will make certain process easier

Background

This project was developed during my studies in collaboration with an international Erasmus+ team. In 2022, as Poland welcomed many refugees from the war in Ukraine, we examined the experience of arriving in a new city and trying to adapt.

We drew inspiration from our teammates’ stories — celleagues from Bosnia and Herzegovina and from the Czech Republic — who, much like refugees, faced the challenge of settling into a new environment and accessing essential information.

Challenge

Existing tools did not provide a simple, interactive way to connect questions, maps, and community knowledge. Our goal was to design a solution that could support newcomers. Whether migrants, students, or tourists — by helping them adapt faster and navigate everyday life more easily.

Process

  • Research & benchmarking – analyzed existing apps (Google Maps, Quora,TripAdvisor, Kahoot!) and identified gaps.
  • User story mapping – mapped user flows for asking questions, answering, voting, and earning rewards.
  • Wireframes & prototype – designed low-fi sketches, flows, and high-fidelity screens built on simplicity and familiar patterns.
  • Usability testing – 3 tasks (asking a question, answering, buying an avatar).
quicko
After the workshops, we defined a product concept designed to support our goals and address the gaps we identified in competing solutions.
User story mapping
User flow of the app
Low fidelity wireframes

Solution

Quicko combines maps with community-driven Q&A, adds a points-and-rewards system, and uses a simple, intuitive interface that lowers the entry barrier for new users.

Ask questions, rate answers, share your experience and collect points!
Ask Questions

Wondering how to get to the nearest bus stop? Looking for the best burger in town, or where to buy a SIM card? Get quick tips from people around you.

🤝 Help others

Share your knowledge and experience. Become a local guide, earn points and rewards by answering questions and helping other users.

🗺️ Search neighbourhood

Maybe someone nearby has already asked the same question you have. Or perhaps you know the area so well that your answer could make someone’s day easier.

🏆 Earn Points

Earn points for answers marked as helpful. Join the fun of gamification — unlock new avatars, grab a coffee coupon, or simply enjoy the satisfaction of helping others.

Outcome

This student project was a valuable experience that helped us grow as designers. We had to work closely as a team, combining our different perspectives and skills to deliver a coherent result. Each of us was responsible for a specific part, and I additionally took on the role of integrating all contributions into a unified whole. The outcome was presented as a pitch deck to faculty representatives and received strong appreciation, especially for addressing socially important issues.